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Office Associate
Wismettac Asian Foods - Santa Fe Springs, CA
posted 3 months ago
About the position
The Office Associate at Wismettac Asian Foods plays a crucial role in ensuring the efficient operation of the branch office by providing essential administrative support. This entry-level position involves a variety of clerical tasks aimed at maintaining excellent customer service and office functionality. The associate will handle data entry, customer records, mail distribution, and communication with clients and vendors, all while working under general supervision.
Responsibilities
- Provide administrative support to ensure efficient office operations.
- Enter data and maintain customer records accurately.
- Sort and distribute incoming and outgoing mail.
- Answer phones and relay messages effectively.
- File documents according to company SOPs and retrieve them as needed.
- Process sales and purchase orders using Oracle.
- Review and ensure orders are processed without issues.
- Handle accounts receivable inquiries and respond to customer requests.
- Process checks and cash received from customers.
- Prepare payment orders for vendor invoices.
- Check inventory for requested merchandise availability.
- Organize delivery and receiving documents and maintain logs.
- Communicate effectively with sales associates, warehouse, and office personnel.
- Assist with quarterly physical inventory processes.
- Perform reception duties including greeting visitors and accepting deliveries.
Requirements
- Bilingual in Korean or Japanese and English is required.
- Administrative experience is preferred.
- Customer service skills are essential.
- Familiarity with Oracle software is a plus.
- Ability to follow company SOPs and procedures.
Nice-to-haves
- Experience in a similar office environment.
- Knowledge of inventory management processes.
Benefits
- Health savings account
- Health insurance
- Dental insurance
- 401(k)
- Flexible spending account
- Paid time off
- Employee assistance program
- Vision insurance
- 401(k) matching
- Employee discount
- Life insurance
- Referral program
- Retirement plan
