Office Associate, Senior - Advising Career & Exploratory Studies

University of Wyoming • Laramie, WY

32d • Onsite

About The Position

Perform complex administrative/management support tasks with discretionary authority; independently make decisions that substantially impact operations within and outside designated unit/program; administratively supervise comprehensive office operations and support staff for department/unit.

Requirements

• Associates Degree
• 1 year progressively responsible work-related experience
• Valid driver's license with a motor vehicle record (MVR) compliant with the Driving for University Business SAP.
• Analysis/Problem Identification
• Attention to detail
• Consistency
• Individual Leadership
• Initiative
• Quality Orientation
• Work Prioritization & Management

Nice To Haves

• 1 or more years of progressively responsible University of Wyoming work-related experience
• Basic, routine, and advanced computer programs and software in use in the department or area.
• Basic, routine, and advanced office management principles and practices.
• Finance, accounting, budgeting, and cost control procedures.
• Communicate effectively both orally and in writing with a wide range of individuals and constituencies.
• Develop and maintain basic, routine and advanced recordkeeping systems and procedures.
• Maintain calendars and schedule appointments.
• Work as a team member and foster a cooperative work environment.

Responsibilities

• Perform advanced clerical, office, and receptionist duties by greeting all customers in a professional and friendly manner, whether on the phone, online, and in person.
• Provide routine information and referrals to students, departments and colleges as needed.
• Use a computer daily to access multiple computer programs including Banner/WyoWeb, Handshake, Navigate, MS Access/Excel/Word, and WyoCloud.
• Perform financial processing duties in WyoCloud, organize data, and oversee functions of reconciling p-card logs, create IDT's for office purchases, track and pay outside invoices, deposit money into proper accounts from fees assessed for employer events.
• Oversee office supplies and equipment. Perform associated analysis and interpretations related to record keeping and reporting of both.
• Communicate effectively both orally and in writing with a wide range of individual and constituencies. Utilize a multi-line phone system and refer callers as needed.
• Refer and assist employers either on the phone or in-person; assist them with routine requests. Provide routine training to students and employers on the Handshake software computer application and procedures.
• Hire, supervise and train student employee(s) in an office setting. Determine work schedule and job duties/assignments. Update office policy and reference manual on an ongoing basis.
• Revise office forms and front office procedures; assist with developing functional procedures as they pertain to the academic advising and career counseling/services components.

Benefits

• Generous Retirement Contributions: The State contributes 14.94% of your gross salary, and you contribute 3.68%, totaling 18.62% toward your retirement plan.
• Exceptional Health & Prescription Coverage: Enjoy access to medical, dental, and vision insurance with competitive employer contributions, that include 4 deductible options to suit your needs.
• Paid Time Off: Benefit from ample vacation, sick leave, paid holidays, and paid winter closure.
• Tuition Waiver: Employees and eligible dependents can take advantage of tuition waivers, supporting continuous education and professional growth.
• Wellness and Employee Assistance Programs: Stay healthy with wellness initiatives, counseling services, and mental health resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree