Office Associate III - Adult Outpatient Services

Hampton-Newport News Community Services BoardHampton, VA
2dOnsite

About The Position

Join the Hampton-Newport News Community Services Board as a Full-Time Office Associate III in Adult Outpatient Services, located onsite in vibrant Hampton, VA. This position offers an exciting opportunity to be part of a dedicated team, where your contributions will directly impact the lives of community members seeking care. With a salary of $33,916 per year, this role provides a rewarding career with a focus on professional growth, customer service, and a flexible work environment. You'll play a vital part in ensuring the success of our outpatient services, while fostering a culture of empathy and integrity. As an employee, you will receive an excellent benefits package, including: Medical, Dental, Vision, and Life Insurance; a Flexible Spending Account; Paid Time Off; Employee Discounts; a Competitive Salary; and participation in the Virginia Retirement System. Take advantage of this unique opportunity to work in a professional, supportive environment that values work-life balance and excellence in service delivery. Apply now and make a difference! As an Office Associate III in Adult Outpatient Services, you will play a critical role in supporting the team through various administrative duties. Your responsibilities will include answering phone inquiries, managing receptionist tasks, scheduling appointments, maintaining accurate records, and organizing calendars. You'll interact professionally with clients, caregivers, and service providers, ensuring a smooth and efficient office environment. You will also assist with preparing accurate documents, managing billing and payroll processes, taking meeting minutes, and solving day-to-day administrative challenges. Proficiency in Microsoft Office and web-based tools like Zoom is essential for this role, as you'll be responsible for ensuring the productivity and efficiency of our office operations. By providing top-notch administrative support, you'll help us continue our mission of delivering exceptional care to the community.

Requirements

  • At least one year of clerical and/or customer service experience
  • Strong computer skills, including proficiency in Microsoft Office (Outlook, Word, Excel) and web-based tools like Zoom
  • Excellent oral and written communication skills
  • Strong organizational skills and attention to detail

Nice To Haves

  • Experience in a healthcare setting is preferred

Responsibilities

  • Answering phone inquiries
  • Managing receptionist tasks
  • Scheduling appointments
  • Maintaining accurate records
  • Organizing calendars
  • Interacting professionally with clients, caregivers, and service providers
  • Preparing accurate documents
  • Managing billing and payroll processes
  • Taking meeting minutes
  • Solving day-to-day administrative challenges

Benefits

  • Medical, Dental, Vision, and Life Insurance
  • Flexible Spending Account
  • Paid Time Off
  • Employee Discounts
  • Competitive Salary
  • Participation in the Virginia Retirement System
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