Office Associate I

La-Z-Boy • Phoenix, AZ

2d

About The Position

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves. If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated. WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT Job Summary: Supports the administrative functions of the Distribution Center including providing support to stores, customers, vendors, and supervisors. Ensures all contact with customers supports a world-class customer service experience. In addition, this position supports the daily operation of the business including billing, accounting, supply purchasing and reconciliation, and ordering of parts.

Requirements

• High School Diploma or Ged Required
• Proficiency with Office software including email, excel, word, and potentially power-point.
• Requires the interest and aptitude to learn and use the RMS WMS system in-depth and repeatedly.

Nice To Haves

• Ability to learn and use a Retail Management System and Warehouse Management System

Responsibilities

• Follow-up and resolves delivery issues via email or phone by customers, stores, and drivers.
• Compile and maintain Distribution Center statistics via review of delivery documents.
• Contacts and surveys delivery customers directly.
• Reviews upcoming delivery routes for to maximize delivery capacity and cost-effective routes.
• Order, receive, monitor and schedule parts for company and customer-owned merchandise being repaired before storage or delivery.
• Assist walk-in customers needing assistance with pick-up orders.

Benefits

• Medical, Vision, Dental and Basic Life Insurance
• available 401k retirement plan with company match of up to 6%
• Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees