About the position
This position is a full-time role focused on providing exceptional customer service and support in a shop environment. The responsibilities include answering phones, organizing paperwork, ordering parts and inventory, and maintaining workflow in the shop. The role also involves keeping customers updated on the status of their vehicle repairs, coordinating transportation services, and delivering a high level of customer service.
Responsibilities
- Answering phones
- Organizing paperwork in shop
- Ordering parts and inventory
- Maintaining work flow in shop
- Keeping customers updated on the status of their vehicles' repairs
- Coordinating transportation services
- Delivering a high level of customer service
Requirements
- 1-3 years experience. Sales experience is a plus.
- Strong commitment to customer service and relationship building
- Ability to communicate and use interpersonal skills at a sustained high level
- Capable of multi-tasking and executing in a fast paced environment
- Honest, goal-oriented and energetic team player
- Must have valid driver's license
Benefits
- Hourly Wage
- Daytime working hours
- Ongoing training and field support- We offer extensive industry training and career growth opportunities!
- Opportunities for advancement
