OFFICE ASSISTANT - Half-time

Converse County WY•Douglas, WY

10d•$18 - $20

About The Position

Under direct supervision by the Road & Bridge Office Manager, the Half-time Office Assistant performs a variety of general administrative duties and provides clerical assistance to an assigned office/department.

Requirements

Knowledge of administrative/clerical practices and processes.
Knowledge of standard office equipment.
Knowledge of Microsoft Office programs and basic computer functions.
Knowledge of customer service standards and protocol.
Skill in performing general administrative support functions.
Skill in effectively communicating verbally and in writing
Skill in providing customer service assistance in person and by telephone/email.
Skill in preparing and maintaining correspondence, reports, records, documentation and files.
Skill in effectively interacting with the general public and other relevant parties.
Performs other duties as assigned or required.
Knowledge of County Policies and Procedures.

Responsibilities

Provides general administrative support including maintaining files, producing reports and publications, answering telephones, processing mail and e-mail, copying, and faxing.
Maintains office equipment and supplies.
Provides exceptional customer service assistance to internal and external parties.
Ensure applicable standards and specifications are followed; maintains cleanliness of work area and all office equipment.
Performs and assists Office Manager with all duties as assigned or required.
Is proficient in all areas of County payables per State Statute and per County Clerk’s Office; maintains account balances through statements, responsible for coding invoices, providing copies of invoices and scanning per R&B standards. Works with others in department to verify invoices and all necessary information is added.
Assesses the needs of customers and provide information concerning the services, procedures, and guidelines of the County.
Handle requests and transactions, or directs the matter or person to the proper department.
Assist in resolving problems and complaints raised by unsatisfied customers.
Process applications or forms to ensure completeness and accuracy.
Compute and verify data.
Perform data gathering and research activities and provide reports or summaries of information collected.
Preparing documents/lists for R&B group/shop documents
Understand, communicate and follow oral and written instructions.
Ability to communicate effectively with a variety of County departments and employees.
Must be able to perform basic bookkeeping functions and tasks
Ability to use the internet and email facilities
Must have telephone techniques.