Office Assistant Lawn Doctor of East Salt Lake/Bonneville Sprinkling
About The Position
We are hiring a full-time Office Assistant to support daily office operations for two growing home service companies specializing in lawn care and sprinkler/irrigation services. This role supports scheduling, customer communication, data entry, and administrative coordination. This is a fast-paced service office environment with high seasonal call volume. The right candidate is organized, dependable, customer-friendly, and detail-oriented. If you like structured work, helping customers, and keeping things running smoothly behind the scenes, this is a strong opportunity. Our Franchisees Need People Like You Here at Lawn Doctor, we have a very simple approach to our work—be safe, have fun, and change the world one lawn at a time. It’s the kind of approach that, not surprisingly, has led us to the highest customer satisfaction and retention rates in the industry. Lawn Doctor locations across the country offer phenomenal employment opportunities. Whether you’re an experienced lawn care technician or just starting out on your career path, all you need is a passion for success and a strong work ethic to be a candidate to join your local Lawn Doctor franchise. No matter the task, our independent operators know that every Lawn Doctor employee plays an important role in providing customers with the great results they expect, while making the local community a little happier. Your work will never go unappreciated. Since each of our franchises is locally owned, you’ll get to work for and with people in your area and become part of a close-knit Lawn Doctor family. If you enjoy working outdoors, being largely self-directed with little supervision, and would like a chance to help make the world a greener place, we would love to talk to you. We appreciate your interest and hope to have you on board a local franchise team as soon as possible. All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.
Requirements
- 1+ year office, customer service, or administrative experience preferred
- Strong phone and communication skills
- Friendly and professional customer interaction style
- Good attention to detail
- Basic computer and data entry skills
- Able to learn new software systems
- Organized and dependable
- Able to multitask in a fast-paced environment
- Strong follow-through on assigned tasks
Nice To Haves
- Service industry office experience
- Scheduling or dispatch support experience
- CRM or scheduling software familiarity
- Call center or customer support background
Responsibilities
- Answer inbound customer calls and texts
- Schedule and reschedule service appointments
- Enter and update customer records in CRM
- Create and update work orders
- Support daily crew scheduling coordination
- Send service confirmations and reminders
- Assist with estimates and invoice processing
- Track callbacks and follow-up items
- Route customer messages to appropriate team members
- Maintain organized digital records
- Support general office administrative tasks
- Assist Office Manager with daily workflow needs
Benefits
- Bonus based on performance
- Opportunity for advancement
- Training & development
- Competitive hourly pay (DOE)
- Full-time stable position
- Growth opportunity into senior office or management roles
- Team-oriented work environment
- On-the-job training
- Skill development in CRM and service operations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
