Office Assistant- Lanham Behavioral Health Clinics

Anne Arundel Health System • Lanham, MD

57d • $18 - $26 • Onsite

About The Position

Position Objective: The Office Assistant works in a ambulatory setting, performing an important variety of duties including: greeting, registering, scheduling, and checking out patients on a computerized practice management system. Responsibilities also include maintaining and safe-keeping of patient medical records and contributing to smooth patient flow within the office. The Office Assistant provides stellar customer service in all patient interactions whether in fact to face meetings or by telephone. The Office Assistant works in a cooperative, friendly and results oriented manner with all other members of the practice staff and the Physician(s). Essential Job Duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Greets and accurately registers patients into the practice management system. Communicates with insurance companies and other medical offices to obtain referrals and verifications of coverage. Performs scanning and abstracting duties. Obtains patient records from various offices and hospitals as needed. Answers and screens office calls, makes patient appointments, takes messages and redirects calls as appropriate. Performs daily business operations

Requirements

• High school diploma or GED required or documentation of graduation from an accredited training program preferred.
• If serving as a bilingual/multilingual interpreter, certification in Medical Interpretation is required to perform the duties of a qualified interpreter.

Nice To Haves

• One year of clerical/billing experience in a medical office setting, preferred.
• Customer Service experience, strongly preferred.

Responsibilities

• Greets and accurately registers patients into the practice management system.
• Communicates with insurance companies and other medical offices to obtain referrals and verifications of coverage.
• Performs scanning and abstracting duties.
• Obtains patient records from various offices and hospitals as needed.
• Answers and screens office calls, makes patient appointments, takes messages and redirects calls as appropriate.
• Performs daily business operations

Benefits

• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees