Office Assistant

Interoceanic•Greenville, TX

1d•$15•Onsite

About The Position

Spring Valley USA (SV) is a family of business that covers several different sectors including fertilizers, logistical assets, lawn and garden retail business, as well as ice melt products. As the business has grown, so have the potential acquisition opportunities that come across our desk. Rooted in industry traditions, our business is grounded in excellent service. The IOC/SV family of companies is always growing. At the same time, our unique entrepreneurial spirit propels the scope of our capabilities while offering our highly valued employees the opportunity to grow, develop and showcase their individual talents. In our Greenville, TX office, we are seeking to add an Office Assistant to our team! This is an evolving role that will have the opportunity to grow as our business grows! The Office Assistant will support the day-to-day administrative and operational workflow of the plant. This role is responsible for accurate order entry, customer communication, label preparation, and production-related documentation to ensure smooth coordination between the office and plant floor. This position serves as a key support function in the order-to-production-to-shipment process and will be cross-trained in multiple operational areas to build depth and flexibility within the site.

Requirements

High school diploma or equivalent; additional education a plus
Previous experience in customer service and/or administrative work, preferably in a manufacturing environment
Able to work independently and remain organized in a fast-paced environment
Willingness and ability to develop product and operational knowledge, and learn as we grow.
Strong attention to detail and accuracy
Exceptional organizational and time management skills
Ability to manage multiple tasks simultaneously
Adaptable and able to prioritize based on business or customer needs
Clear written and verbal communication skills
Proficiency in ERP/order systems and Microsoft Office, and office equipment (such as copiers, printers, scanners)
Strong Excel skills: ability to read, edit, create, and analyze complex spreadsheets to track customer and company data

Nice To Haves

Bilingual in English & Spanish is strongly preferred

Responsibilities

Enter customer orders accurately and timely
Communicate with customers regarding order status, clarifications, and follow-ups
Serve as liaison between sales and plant operations for order questions
Release orders for pickup
Assist with truck scheduling and serve as backup to logistics when needed
Complete customer-specific reporting and tracking (Lowes, Ollie’s, and similar accounts)
Check in truck drivers upon arrival
Enter and receive purchase orders (POs)
Create and print EPA-compliant product labels
Maintain label files and revision control
Prepare blend sheets and production paperwork
Enter production data once batches are completed
Cross-train on label setup to support early production needs
Time card approvals
Attendance tracking
Basic production scheduling
Logistics coordination
Regulatory label requirements
Office workflow processes