Office Assistant - Fritch Surgery Center

Nebraska Medicine•Omaha, NE

About The Position

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families. Shift: First Shift (United States of America) Office Assistant - Fritch Surgery Center Serve as receptionist for assigned department(s) for internal and external customers. Provide clerical and general office support for departmental operations. Support external customers, such as patients and their families, as primary responsibility. Support department or office as secondary responsibility. Shift Details: Monday, Tuesday, Thursday and Friday: 7:00am - 3:30pm Wednesday: 8:00am - 4:30pm Why Nebraska Medicine: Our shared values reflect who we are and why we’re here and include, Innovation, Teamwork, Excellence, Accountability, Courage and Healing. Competitive Benefits including retirement match contribution, PTO accrual, tuition reimbursement Lead the world in transforming lives to create a healthy future for all individuals and communities through premier educational programs, innovative research and extraordinary patient care Forbes Magazine recognizes us in their list of America’s top employers and the best employer in Nebraska. Come join us! Be part of something extraordinary at Nebraska Medicine!

Requirements

High school education or equivalent required.
Proficient with computers to include keyboarding, basic navigation and use of email applications required.
Ability to communicate effectively both in verbal and written form required.
Ability to multi-task required.
Ability to deal with difficult or challenging customer interactions and escalate to management as appropriate required.
Ability to work with multi-line phone system required.
Ability to communicate effectively during escalated situations required.

Nice To Haves

Prior experience working with customers or patients preferred.
Experience with Telecommunication system, Computer Log books, and schedules preferred.
Experience with general office materials/equipment preferred.

Responsibilities

Serve as receptionist for assigned department(s) for internal and external customers.
Provide clerical and general office support for departmental operations.
Support external customers, such as patients and their families, as primary responsibility.
Support department or office as secondary responsibility.