Office Assistant

Independent Management Services • Kalamazoo, MI

1d

About The Position

• Frequent telephone and personal contact with perspective/current residents. • Initial processing of rental applications and credit reports with recommendations to Site Manager. • Maintain the rental waitlist and prepare approval/denial letters to perspective residents. • Complete move-in orientation with residents including reviewing rental lease, House Rules, etc. • Schedule move ins/outs, rental applicant interviews, and other dates critical to the leasing process. • Administrative support tasks such as filing, typing, answering telephones, processing mail, and data entry. • Generate reports to assist in management of community assets, expenses, and financial objectives. • Process all payables and complete payment of community expenses/bills. • Purchase, inventory, and maintain all office supplies. • Process delinquent accounts and report activity to Site Manager. • Receive and resolve resident requests and concerns. • Foster positive working relationships with residents while always maintaining a professional demeanor. • Reports directly to the Site Manager.

Requirements

• Basic office skills including typing, filing, and telephone etiquette.
• Excellent follow-up skills via telephone and email correspondence.
• Demonstrated track record regarding work attendance and reporting for work timely.
• Must adhere to Federal Fair Housing Laws.

Nice To Haves

• Proficiency with Paycom software and Microsoft Office suite preferred.

Responsibilities

• Frequent telephone and personal contact with perspective/current residents.
• Initial processing of rental applications and credit reports with recommendations to Site Manager.
• Maintain the rental waitlist and prepare approval/denial letters to perspective residents.
• Complete move-in orientation with residents including reviewing rental lease, House Rules, etc.
• Schedule move ins/outs, rental applicant interviews, and other dates critical to the leasing process.
• Administrative support tasks such as filing, typing, answering telephones, processing mail, and data entry.
• Generate reports to assist in management of community assets, expenses, and financial objectives.
• Process all payables and complete payment of community expenses/bills.
• Purchase, inventory, and maintain all office supplies.
• Process delinquent accounts and report activity to Site Manager.
• Receive and resolve resident requests and concerns.
• Foster positive working relationships with residents while always maintaining a professional demeanor.
• Reports directly to the Site Manager.

Benefits

• Employer paid health and dental insurance (100% employee only) with affordable dependent and family coverage.
• Voluntary insurance options: Vision, Life, Accident Injury, Long-Term Disability, and Identity Theft.
• 401(k) with above-average employer matching contribution.
• Generous paid time off package.
• Training and employee development program.
• Among many other employee benefit

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed