Office Assistant - Practice

Virtua Health•Cherry Hill, AR

1d•Onsite

About The Position

Virtua Health is a Magnet-recognized health system in South Jersey, dedicated to providing exceptional care through its 14,000 colleagues, including over 2,850 doctors, physician assistants, and nurse practitioners across five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations. The Office Assistant performs essential medical office duties, including verifying insurance, answering phones, scheduling and registering patients, and managing billing information. This role involves collecting co-pays, performing pre-certifications, and filing. The position is full-time and on-site in Cherry Hill.

Requirements

Excellent communication and customer service skills.
Must have strong multi-tasking abilities and computer literacy.
0-2 years Medical Office experience.
HS diploma or equivalent.

Responsibilities

Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
Responsible for preparing referrals and obtaining pre-certifications as required.
May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.