Bilingual (Spanish) Office Assistant - Waukegan, IL
About The Position
Prairie State Legal Services, Inc. is seeking an Office Assistant to join our team in the Waukegan office. Office Assistants at PSLS provide a wide range of administrative support to ensure the office runs smoothly. PSLS serves some of the most vulnerable members of our communities, including low-income individuals, older adults, veterans, and people with disabilities. We focus our services on legal problems that impact the ability of our clients to meet their basic human needs, including physical safety, access to healthcare, adequate housing, and financial stability. Prairie State is the only legal aid organization in the majority of our area, and we pride ourselves on providing high-quality legal services to our clients while fostering a work environment that is motivating, collaborative, and rewarding, with plenty of opportunities for professional growth.
Requirements
- High School Diploma, GED, or equivalent education.
- Interest in and commitment to assisting low-income individuals in the resolution of their legal problems
- Strong computer skills, including proficiency using Microsoft Word and Excel
- Excellent oral/written communications
- Strong interpersonal skills and the ability to work effectively as a team member
- General office experience
- Spanish language proficiency preferred
Nice To Haves
- legal experience preferred
- Spanish language proficiency preferred
Responsibilities
- Greeting clients and answering the phone, routing calls, and taking messages
- Screening walk-ins, callers, and referrals for eligibility, and completing applicant intakes
- Scheduling appointments and interviews
- Processing application materials
- Daily typing, copying, faxing, emailing, and filing
- Entering client information and data into case management software
- Processing incoming and outgoing mail
Benefits
- Health insurance, including the opportunity to qualify for a wellness credit
- Dental Insurance
- Vision insurance
- 403b retirement plan, including employer contributions
- Training and education programs
- PTO that starts at 3 weeks/year and increases with additional years worked at PSLS
- Paid sick leave
- 6 weeks of paid parental leave after one year of employment
- 12 paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
