Office Assistant - On site

DEFINITI LLC • Cary, NC

1d • Onsite

About The Position

The Office Assistant role is well suited for someone who is organized, detail-oriented, and comfortable managing core administrative and office operations independently. This position supports a variety of projects across Definiti by handling essential administrative and clerical, document management, and office coordination tasks that keep daily operations moving efficiently. This is a fully in-office role that provides critical operational support.

Requirements

• Demonstrate excellence in written and verbal communication
• Must be detailed and possess strong organizational skills
• Proficient with numbers and basic calculations
• Prompt follow-up on open items with internal team members
• Ability to work independently and as part of a team in a fast-paced environment
• Conveys a professional and positive attitude while interacting with clients and teammate
• High school diploma or GED required
• 1+ year of administrative office support in an office environment
• Intermediate MS skills to include Outlook, Word, PowerPoint, and Excel; ability to navigate web-based programs
• Accustomed to using Microsoft Teams or virtual-meeting applications to work with colleagues regularly on video and use the chat feature for quick communications
• Accustomed with file-storage and file-sharing tools such as StaxAI, Microsoft SharePoint and Citrix ShareFile

Nice To Haves

• PensionPro software a plus

Responsibilities

• Manage incoming and outgoing mail, including sorting, scanning, and processing documents such as investment statements and faxes
• Handle routine Post Office and bank errands, including making deposits
• Maintain office supplies, coordinate equipment upkeep, and operate standard office equipment
• Support the transition to more paperless processes by organizing and digitizing records
• Provide general administrative support for company-wide projects and teams
• Greet clients who visit the office to drop off paperwork and ensure a professional, welcoming experience
• Coordinate office access and scheduling for vendors such as shredding, cleaning, and inspections
• Follow established procedures and ensure work meets quality standards

Benefits

• 401(k) with up to 4% match
• Flexible PTO allows you to take the time you need for wellness, vacations, and personal matters. We foster a trusting environment where employees manage their workloads responsibly. Time off doesn’t accrue.
• 12 paid holidays, 2 paid floating holidays, and your birthday is a holiday
• Paid Parental Leave
• A variety of medical, dental and vision plan options including Definiti subsidized premiums
• Company-paid life insurance and short-term disability insurance
• Bonus plan eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees