Office Assistant Orthopedics and Sports Medicine
About The Position
Responsible for providing quality customer service to patients by offering administrative and front office support. This position schedules clinical patient appointments, verifies insurance coverage, and obtains authorizations. Additionally, this role processes referrals and coordinates documentation for coding and billing. In addition, this position performs various administrative tasks simultaneously. Responsibilities for this role include ensuring efficient patient flow and accurate record-keeping. This role contributes to the overall efficiency of the physician offices.
Requirements
- High School Grad or Equivalent Required
Responsibilities
- Facilitates medical record requests accurately and timely.
- Assists with daily closing procedures.
- Greets and directs patients in a friendly, welcoming, and timely manner.
- Demonstrates knowledge of department policies and procedures to assist patients appropriately.
- Answers the telephone and handles calls in a timely and friendly manner, including appropriate documentation of the call.
Benefits
- Benefits from Day One
- Paid Days Off from Day One
- Career Development
- Whole Person Wellbeing Resources
- Mental Health Resources and Support
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Ambulatory Health Care Services
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
