Office Assistant

University of Pittsburgh Medical Center • Altoona, PA

226d • $17 - $26

About The Position

UPMC Hillman Cancer Center is thrilled to offer an exciting opportunity for a full-time Office Assistant to support our Altoona medical oncology office. This back-office role is well-suited for someone who is task-oriented and enjoys working behind the scenes to ensure smooth operations. As an Office Assistant, you will be responsible for authorizations and scheduling of all referrals for imaging, physicians, and various types of testing. If you're passionate about efficient patient care, excellent communication, and contributing to a dynamic team, this role is for you.

Requirements

• High school diploma or GED is required.
• 1 year work experience, preferably in a medical office setting.
• Knowledge of medical terminology preferred.
• Word processing and computer experience preferred.

Responsibilities

• Verify necessary information and records in the medical record and computerized scheduling system.
• Schedule, coordinate, and reschedule patient's appointments. Relay necessary messages to staff and providers.
• Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.
• Maintain clean, orderly waiting area including beverage area and reading materials.
• Prepare patient charts for upcoming appointments.
• Answer telephone, screens calls, takes messages, and provides information.
• Maintain and update current information on physicians' schedules, ensuring that patients are scheduled properly and appointments are confirmed.
• Complete necessary paperwork such as encounter forms and referrals. Use the computer system to generate the information necessary for billing.
• Answer questions regarding patient appointments and testing.
• Complies with all UPMC Health System policies and procedures. Maintain strict confidentiality related to medical records and other data.
• Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/reconciliation and other tasks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED