Office Assistant - Waycross

State of Georgia • Waycross, GA

340d • $30,000

About The Position

The Georgia Vocational Rehabilitation Agency operates five integrated and interdependent statutory programs that share a primary goal - to help people with disabilities to become fully productive members of society by achieving independence and meaningful employment. Our programs impact both employers and job seekers. Our bottom line is to tailor our services to fit your needs. And our promise to you is consistent professional service with responsive and responsible follow-up. Under general supervision, performs comprehensive clerical and support duties. Duties include gathering information, entering data, preparing correspondence, maintaining records, and providing accurate information and assistance regarding authorization and invoice of services provided for individuals with disabilities.

Requirements

• High school diploma/GED.
• Ability to perform basic office functions and computer related duties.

Nice To Haves

• One year of previous clerical experience.

Responsibilities

• Provides general administrative support to a Vocational Rehabilitation office including receptionist duties, answers office phones, monitor and maintain office supplies, may open and close office.
• Provides information to educate the public, other agencies, vendors and potential customers about rehabilitation authorization and invoice of services.
• Maintains a positive, empathetic, and professional attitude toward customers at all times.
• Interviews individuals with disabilities to obtain information and provides referral services.
• Prepares and sends correspondence according to vocational rehabilitation policies and procedures.
• Enters accurate participant data in the client information system at the direction of the counselor, as well as captures reporting data.
• Processes and monitors authorizations and invoices for rehabilitation services in accordance with policies and procedures.
• Maintains communication with clients, providers, partners, and other stakeholders.
• Observes rules of confidentiality as stated by departmental guidelines in the dissemination and interpretation of test results and other case file information.
• Provides other administrative support as necessary, including scheduling group meetings, maintaining calendars, doing research, and creating reports.

Benefits

• Equal employment opportunities.
• Reasonable accommodations for qualified individuals with disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees