Carnegie Mellon University - Pittsburgh, PA

posted 14 days ago

Full-time - Entry Level
Pittsburgh, PA
Educational Services

About the position

The Office of International Education (OIE) is seeking an efficient, highly-detail oriented, (temporary) Office Assistant to join the team. This position is responsible for assisting with the preparation of visa documents to new students and scholars as well as assisting a busy reception area, interfacing with, and providing basic information to students and scholars, and for providing general administrative support to staff in the Office of International Education. The role involves data entry for visa document processing, managing student records, answering inquiries about procedures and immigration documents, and handling correspondence. Additionally, it includes assisting with federal student/scholar record maintenance, visa document processing, and accessing protected student/scholar information under FERPA. Note: This position is a full-time, temporary, position of approximately 6 months' duration.

Responsibilities

  • Assists with processing l-20s and DS-2019s for new and continuing students and scholars; updates student and scholar database; corresponds with students, scholars and departments and electronically send visa documents
  • Provides back up support for front desk reception: receive and welcome walk-in customers and phone customers, respond to general office emails, answer basic immigration questions as well as answering questions on non-immigration, study abroad and procedural matters
  • Administrative work including routine database and paper file updates/maintenance, file inactivations, assistance with tasks/projects for advisors, Study Abroad support and general filing, other miscellaneous job-related duties as assigned

Requirements

  • Associates Degree or equivalent combination of training and experience required; bachelor's degree preferred.
  • 2 or more years clericals and/or office experience, including word processing or database entry experience
  • Experience with various computer applications, including Microsoft Office products is expected.
  • Successful background check

Benefits

  • Comprehensive medical, prescription, dental, and vision insurance
  • Retirement savings program offering a generous employer contribution
  • Tuition benefits
  • Ample paid time off and observed holidays
  • Life and accidental death and disability insurance
  • Free Pittsburgh Regional Transit bus pass
  • Family Concierge Team to help navigate childcare needs
  • Fitness center access
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