Office Assistant, Residential Living and Learning (LCCC Students Only)

Laramie County Community College • Cheyenne, WY

360d • $11

About The Position

The mission of Laramie County Community College is to transform our students' lives through the power of inspired learning. Our over-arching goal is that our accomplishments as a community college will distinguish LCCC from others in the nation, in turn benefiting our communities and bringing pride to the Great State of Wyoming. Our core values include Passion, Authenticity, and the Desire to Make a Difference. This position is only available for LCCC students enrolled in at least 6 credit hours for the current semester. Open to Federal Work Study students. The Student Assistant position for LCCC is a part-time, non-benefited, student position that requires current enrollment as a LCCC student. This position is responsible for assisting the department with routine tasks that support the day-to-day operations of the department. These tasks include but are not limited to clerical work such as filing, scanning, sorting, data entry, copying and delivering paperwork; assisting in preparing office materials; answering phones; providing general customer service; supporting special projects; and overall assisting the operational functions of the department. Individuals in this position are expected to represent the Department and LCCC in a professional manner and adhere to applicable policies and procedures. LCCC in its strategic plan has identified important Core Values and Aspirational Values, which are inherent in the cultural fabric of the College. The person fulfilling this role is expected to bear these qualities and advocate for them. Other tasks may be assigned based on contemporary institutional need.

Requirements

• High school diploma, GED, or equivalent
• Knowledge and ability with personal computing applications - specifically Microsoft Office Suite (e.g., Word, Excel, Outlook, and PowerPoint), Adobe products (e.g., Reader, Professional), as well as database management systems
• Ability to maintain confidentiality standards
• Ability to effectively communicate and collaborate with area supervisor to resolve work and college course scheduling conflicts
• Ability to read and interpret instructions in oral, written, or diagrammatical form (e.g., a flow chart of a process)
• Excellent customer service skills; ability to communicate clearly with a variety of people, in one-to-one and small group settings - either face-to-face, by telephone, or by other electronic means
• Ability to communicate in an informative manner and effectively listen
• Ability to support time-based requests; able to function effectively in a multi-tasking, fast-paced environment with deadlines and frequent interruptions
• Ability to respond to basic inquiries from faculty, staff, or other students
• Ability to safely operate a motor vehicle; must have a valid driver's license and a driving record that meets the requirements for and provides the ability to be insured by the college's insurance provider
• Knowledge of basic office equipment including computer, copier, fax machine, and telephone

Nice To Haves

• One year of experience in an office setting working with Microsoft Office Software. (Excel, Word, Etc.)

Responsibilities

• Support the department through clerical tasks such as filing, scanning, sorting, copying, delivering paperwork and completing general errands as needed
• Assist department team members through preparing materials, monitoring supply inventories and assisting the operational functions of the department
• Provide general customer service through answering phones, responding to visitors, and routing inquiries to the appropriate team member of the department
• Support the department with special projects through completing tasks as assigned
• Communicate and plan accordingly with the assigned supervisor to develop and establish a work schedule for the semester
• Promptly communicate any changes to established schedules and seek advanced approval for known schedule conflicts or requests
• Assist with data entry, maintenance of spreadsheets and creation of department flyers or communications
• Notify and elevate concerns to the appropriate supervisor regarding any issues, barriers, or concerns regarding task completion, customer concerns, or the general work environment

Benefits

• $11.29/hr compensation

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: High school or GED