Office Assistant/Receptionist - Monroe, WI

Shopko • Monroe, WI

439d

About The Position

The Office Assistant/Receptionist position at Shopko Optical involves providing essential support to the Optical center team. The role includes greeting patients, managing appointments, handling phone calls, and maintaining patient files, all while ensuring a high level of customer service. This part-time position requires flexibility to work weekends as needed and emphasizes the importance of organizational skills and effective communication.

Requirements

• High School Diploma or equivalent.
• Previous experience in an office is preferred.
• Basic computer skills.
• Excellent organizational skills.
• Ability to handle multiple customer interactions/phone calls at a time.
• Solid interpersonal relationship skills.
• Ability to effectively communicate at all levels within the organization.

Nice To Haves

• Experience in customer service roles.
• Familiarity with optical billing and point of sale systems.

Responsibilities

• Greet patients and customers as they enter the center.
• Answer the telephone in a professional manner.
• Book appointments accurately.
• Confirm appointments and process transactions in the optical billing and point of sale systems.
• Process medical billing information.
• Organize and file patient and customer records.
• Support all other aspects that do not influence a patient's vision.

Benefits

• 401(k) matching
• Employee assistance program
• Health insurance
• On-the-job training
• Paid sick time
• Volunteer time off

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: High school or GED