ChristianaCare-posted about 1 year ago
Full-time • Entry Level
Kennett Square, PA
Hospitals

The Office Assistant at ChristianaCare's Medical Group Primary Care - Kennett Square serves as the first point of contact for patients, ensuring a friendly and efficient environment. This role involves managing patient interactions, scheduling appointments, and maintaining accurate records, all while providing compassionate service.

  • Schedules appointments with awareness of insurance, provider, and practice location
  • Greets and interacts with patients in a professional manner to collect required demographic and financial information
  • Processes/verifies referral information and eligibility for insurance reimbursement as needed
  • Maintains confidentiality of workplace & patient information
  • Collects payments according to insurance requirements
  • Verifies insurance coverage & coordinates referrals
  • Performs day-end reconciliation of appointments & payments received
  • Answers all phone calls in a professional manner and relays accurate messages
  • Communicates with provider and staff through EMR
  • Performs other related duties as required.
  • High School Graduate or equivalent
  • Experience in a medical office setting preferred
  • Full Medical, Dental, Vision, Life Insurance
  • Two retirement planning offerings, including 403(b) with company contributions
  • Generous paid time off with annual roll-over and opportunities to cash out
  • 12 week paid parental leave
  • Tuition assistance
  • Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!
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