Office Assistant, OB/Gyn (2206)

TRINITY HEALTHMinot, ND
1d$16 - $23Onsite

About The Position

Performs variety of clerical duties to include greeting patients, scheduling appointments, answering telephone calls, and collecting payments; maintaining a high level of customer service at all times. May float to other Reception areas, as needed.

Requirements

  • Customer service experience or training, required. Preferably six (6) mos minimum
  • Ability to communicate effectively in person and on the telephone
  • Ability to demonstrate good judgement in handling incoming calls and in person patients efficiently and appropriately
  • Exceptional interpersonal, customer service, problem-solving, verbal and written communication and conflict resolution
  • Ability to handle confidential and sensitive information
  • Ability to work in a fast-paced environment; working efficiently and multi-tasking
  • Compliance with all Privacy and Confidentiality Standards per Trinity’s policies

Nice To Haves

  • HS Diploma or GED, preferred
  • Experience in a clerical or office setting, preferred
  • Medical terminology knowledge, preferred
  • Experience with computer appointment software, preferred

Responsibilities

  • greeting patients
  • scheduling appointments
  • answering telephone calls
  • collecting payments
  • maintaining a high level of customer service

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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