Office Assistant II - Radiation Oncology

UPMC•Williamsport, PA

About The Position

UPMC Hillman Cancer Center is hiring a full-time Office Assistant II to join our Radiation Oncology Department at the UPMC Divine Providence campus. This is a day shift position, Monday through Friday, with no weekends or holidays, offering a consistent 40-hour work week.

Requirements

High school diploma or GED
Three years of work experience, preferably in a medical office setting.
Word processing and computer experience required.

Nice To Haves

Knowledge of medical terminology preferred.

Responsibilities

Verify and update patient information in the medical record and scheduling system; prepare charts for upcoming appointments.
Complete necessary paperwork, including encounter forms and referrals; generate billing information using the computer system.
Maintain a clean and welcoming waiting area, including beverage and reading materials.
Greet and register patients promptly and courteously; provide directions and instructions as needed.
Answer questions regarding appointments and testing; perform check-in and check-out procedures.
Assist with inpatient billing processes.
Support physicians with transcription and dictation concerns; review documentation for accuracy.
Process medical records release requests in accordance with policy.
Monitor office supply levels and assist with ordering and inventory management.
Maintain and update physician schedules; ensure accurate patient scheduling and appointment confirmations.
Answer and screen phone calls, take messages, and provide information in a professional manner.
Schedule diagnostic testing and obtain insurance authorizations, verifications, and referrals in a timely manner.
Use the financial management system to schedule appointments, verify information, enter charges, collect and reconcile co-payments.
Coordinate, schedule, and reschedule patient appointments; relay messages to staff and providers as needed.