Office Assistant II, Primary Care at Medical Arts Pavilion II
About The Position
ChristianaCare Primary Care at Medical Arts Pavilion II is looking for a detail-oriented, adaptable, and highly organized Medical Office Assistant II with strong communication skills and the ability to proactively solve problems in a fast-paced environment. Primary Care at Medical Arts Pavilion II is in Newark, Delaware. Primary Care at Medical Arts Pavilion II offers a comprehensive practice that includes pediatrics, family medicine, and internal medicine. The team of physicians, assistants, and nurse practitioners provides expert care for newborns, children, and adults, including gynecology, women's health, vaccinations, and physical examinations. The Medical Office Assistant II is the first point of contact, ensuring a welcoming, efficient environment by assisting patients, managing appointments and records, training staff, and supporting workflow to deliver a positive patient experience.
Requirements
- High School Graduate or GED required.
- 2 years’ experience in a medical office setting is required; 3 years’ experience is preferred.
Nice To Haves
- 3 years’ experience is preferred.
Responsibilities
- The Medical Office Assistant II manages patient interactions, scheduling, records, referrals, insurance verification, and payments, including day-end reconciliation.
- They train staff, handle inventory, coordinate testing and appointments, support administrative tasks, ensure safety compliance, and maintain professionalism while performing other related duties as needed.
Benefits
- Comprehensive, First‑Day Health Coverage: Comprehensive first‑day coverage, including medical, dental, vision, and life insurance. Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage. Enjoy low deductibles, plus $0 copays for unlimited primary care (in‑office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
- Generous Paid Time Off Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
- Tuition Reimbursement for Career Growth Advance your education with up to $5,250 per year in tuition reimbursement.
- Grow Your Family with Confidence We’re here to support every step of your journey to parenthood—whatever that looks like for you. From advanced fertility care through Progyny to free maternity education and support, plus up to $5,000 in adoption assistance, our benefits are designed to help you build your family with confidence and care.
- Paid Parental Leave Receive 12 weeks of paid parental leave to support your growing family, after one year of service.
- Retirement Planning & Financial Well-Being Access two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%–5% based on service. Plus, take advantage of free financial coaching, counseling, and budgeting support.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
