Office Assistant I, Cardiology Consultants at Greenville

ChristianaCare • Wilmington, DE

22h • $17 - $25 • Onsite

About The Position

ChristianaCare Cardiology Consultants at Greenville is looking for a Medical Office Assistant I. Cardiology Consultants at Greenville is located at 3506 Kennett Pike in Wilmington, Delaware. ChristianaCare Cardiology provides comprehensive, specialized care across all areas of heart health. Our expert team is committed not only to advanced diagnosis and treatment, but also to patient comfort, compassion, and overall, well‑being. Using state‑of‑the‑art technology and the latest cardiac procedures, we offer sophisticated cardiovascular imaging along with rehabilitation services to support recovery and long‑term heart wellness. Cardiology Services | ChristianaCare The Medical Office Assistant I key responsibilities include scheduling appointments with consideration of insurance details, greeting patients professionally to collect demographic and financial information, and processing referral information while maintaining patient confidentiality. Work Schedule: Monday through Friday from 7:30am to 5pm (hours could vary, will not exceed 40 hours/week).

Requirements

• High School Graduate or GED required.
• Experience in a medical office setting is preferred but not required.
• Attention to Detail: Ensures accuracy in documentation, scheduling, and daily tasks.
• Adaptability: Able to adjust quickly to changing priorities and support a fast-paced office environment.
• Excellent Communication Skills: Communicates clearly and professionally with staff, patients, and visitors.
• Strong Organization: Maintains orderly workflows, manages multiple tasks, and keeps office operations running smoothly.
• Problem‑Solving Ability: Anticipates needs, resolves issues proactively, and contributes to a positive workplace experience.

Responsibilities

• The Medical Office Assistant I will collect payments according to insurance guidelines, verify coverage, coordinate referrals, and perform daily reconciliation of appointments and payments.
• The Medical Office Assistant I communication tasks include answering phone calls professionally, relaying messages accurately, and utilizing EMR to communicate with providers and staff.
• The Medical Office Assistant I ensures timely updates to patients on issues until resolved, facilitates necessary testing and appointments, and prepares medical records by scanning and indexing reports into patient charts.
• The Medical Office Assistant I is responsible for researching patient issues and providing timely responses, assisting with administrative tasks such as copying and faxing, and adhering to safety protocols while reporting any unsafe conditions.
• Additional duties may be assigned as required.

Benefits

• Comprehensive, First‑Day Health Coverage: Comprehensive first‑day coverage, including medical, dental, vision, and life insurance. Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage. Enjoy low deductibles, plus $0 copays for unlimited primary care (in‑office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
• Generous Paid Time Off Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
• Tuition Reimbursement for Career Growth Advance your education with up to $5,250 per year in tuition reimbursement.
• Paid Parental Leave Receive 12 weeks of paid parental leave to support your growing family.
• Retirement Planning & Financial Well‑Being Access two retirement plan options, including a 403(b) with company contributions, plus professional retirement planning services and financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED