Office Assistant I, Outpatient Neurology in Newark

ChristianaCare • Newark, DE

4d • $17 - $25 • Onsite

About The Position

ChristianaCare's Outpatient Neurology at the Health Care Center, Newark is looking for a detail-oriented, adaptable, and highly organized Medical Office Assistant I with strong communication skills and the ability to proactively solve problems in a fast-paced environment. Outpatient Neurology- HCC at Newark is located at 200 Hygeia Drive in Newark, Delaware. At ChristianaCare’s outpatient neurology practice, our neurologists partner closely with patients to create individualized treatment plans that support living well with neurological conditions. Our team is trained to help patients effectively manage current symptoms, recognize and address new concerns, and receive the appropriate treatment at every stage of their care. Through ongoing monitoring and a compassionate, collaborative approach, we are committed to helping each patient achieve the best quality of life possible. Outpatient Neurology | ChristianaCare The Medical Office Assistant I schedules appointments with attention to insurance, greets patients while collecting necessary information, and processes referrals while maintaining confidentiality. Work Schedule: Monday - Friday: 7:30am to 5:00pm Hours could vary, will not exceed 40 hours/week No weekends or holidays Why You’ll Love Working at ChristianaCare Comprehensive, First‑Day Health Coverage: Comprehensive first‑day coverage, including medical, dental, vision, and life insurance. Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage. Enjoy low deductibles, plus $0 copays for unlimited primary care (in‑office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities. Generous Paid Time Off Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time. Tuition Reimbursement for Career Growth Advance your education with up to $5,250 per year in tuition reimbursement. Grow Your Family with Confidence We’re here to support every step of your journey to parenthood—whatever that looks like for you. From advanced fertility care through Progyny to free maternity education and support, plus up to $5,000 in adoption assistance, our benefits are designed to help you build your family with confidence and care. Paid Parental Leave Receive 12 weeks of paid parental leave to support your growing family, after one year of service. Retirement Planning & Financial Well-Being Access two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%–5% based on service. Plus, take advantage of free financial coaching, counseling, and budgeting support. Duties / Responsibilities: The Medical Office Assistant I handles payments, verifies insurance coverage, coordinates referrals, and reconciles daily appointments and payments. They manage communications by answering calls, relaying messages, and using EMR systems to coordinate with providers and staff. The role includes updating patients, scheduling tests and appointments, maintaining medical records, resolving patient issues, supporting administrative tasks, and following safety protocols, with additional duties as needed. Position Qualifications: High School Graduate or GED required. Experience in a medical office setting is preferred but not required. Why ChristianaCare Are you passionate about making a difference in people’s lives? As a Medical Office Assistant I, you’ll play a key role in supporting daily operations and ensuring a smooth, positive experience for patients and staff. This is more than just a job—it’s an opportunity to be part of a mission-driven team dedicated to excellent service and care. When we lead with love, excellence is inevitable.

Requirements

• High School Graduate or GED required.

Nice To Haves

• Experience in a medical office setting is preferred but not required.

Responsibilities

• handles payments
• verifies insurance coverage
• coordinates referrals
• reconciles daily appointments and payments
• manages communications by answering calls
• relaying messages
• using EMR systems to coordinate with providers and staff
• updating patients
• scheduling tests and appointments
• maintaining medical records
• resolving patient issues
• supporting administrative tasks
• following safety protocols
• additional duties as needed

Benefits

• Comprehensive, First‑Day Health Coverage: Comprehensive first‑day coverage, including medical, dental, vision, and life insurance. Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage. Enjoy low deductibles, plus $0 copays for unlimited primary care (in‑office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
• Generous Paid Time Off Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
• Tuition Reimbursement for Career Growth Advance your education with up to $5,250 per year in tuition reimbursement.
• Grow Your Family with Confidence We’re here to support every step of your journey to parenthood—whatever that looks like for you. From advanced fertility care through Progyny to free maternity education and support, plus up to $5,000 in adoption assistance, our benefits are designed to help you build your family with confidence and care.
• Paid Parental Leave Receive 12 weeks of paid parental leave to support your growing family, after one year of service.
• Retirement Planning & Financial Well-Being Access two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%–5% based on service. Plus, take advantage of free financial coaching, counseling, and budgeting support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED