Office Assistant I, Women's Health at Brandywine

Christiana Care Health Services • Riverside, DE

4d • $17 - $25

About The Position

ChristianaCare Women's Health at Brandywine is looking to hire a Medical Office Assistant I. Christiana Women's Health offers comprehensive gynecologic care in a supportive environment, guiding clients through menopause management, and overall health maintenance. ChristianaCare offers respectful, compassionate, expert, and empowering care for women. It's a compassionate partnership, focusing on education and preventive care, and is accessible, accepting most major insurances and welcoming new patients. Annual gynecology visits are crucial for long-term health, enabling early detection of conditions like cervical cancer, monitoring reproductive health, managing menopause, and building a trusted relationship with your provider. These visits also provide an opportunity to ask questions and take proactive steps. The Medical Office Assistant I key responsibilities include scheduling appointments with consideration of insurance details, greeting patients professionally to collect demographic and financial information, and processing referral information while maintaining patient confidentiality. Work Schedule: Monday through Friday from 8:00am – 4:30pm

Requirements

• High School Graduate or GED required.
• Attention to detail.
• Adaptability
• Excellent communication skills
• Organization
• Problem-solving

Nice To Haves

• Medical receptionist or medical assistant degree preferred but not required.
• Experience in a medical office setting or customer service environment is preferred but not required.

Responsibilities

• The Medical Office Assistant I will collect payments according to insurance guidelines, verify coverage, coordinate referrals, and perform daily reconciliation of appointments and payments.
• The Medical Office Assistant I communication tasks include answering phone calls professionally, relaying messages accurately, and utilizing EMR to communicate with providers and staff.
• The Medical Office Assistant I ensures timely updates to patients on issues until resolved, facilitates necessary testing and appointments, and prepares medical records by scanning and indexing reports into patient charts.
• The Medical Office Assistant I is responsible for researching patient issues and providing timely responses, assisting with administrative tasks such as copying and faxing, and adhering to safety protocols while reporting any unsafe conditions.
• Additional duties may be assigned as required.

Benefits

• Full Medical, Dental, Vision, Life Insurance, etc.
• Two retirement planning offerings, including 403(b) with company contributions.
• Generous paid time off with annual roll-over and opportunities to cash out.
• 12 weeks paid parental leave.
• Tuition assistance
• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees