Office Assistant - South Cumberland Urgent Care

UPMC•Cumberland, MD

6d•Onsite

About The Position

Join our team of Life Changers! UPMC is hiring a full-time Office Assistant I to support the South Cumberland Urgent Care team/office in Cumberland, MD (1050 West Industrial Blvd., Suite 17, Cumberland, MD 21502). Job title and salary will be based on qualifications and career ladder requirements. Shift/Hours: 3 days-12-hour shifts from 7:30am-8:00pm. Rotating weekend and holidays may be required. Up to 25 - 50%25 travel as this role will also float for coverage at Frostburg Urgent Care (10701 New Georges Creek Rd., Suite 4, Frostburg, MD 21532). Manager will discuss details further during interview Opportunities for growth, excellent benefits, a pleasant work environment, and friendly team are just a few of our perks. Apply today!

Requirements

High school diploma or GED is required.
1 year work experience, preferably in a medical office setting.

Nice To Haves

Knowledge of medical terminology preferred.
Word processing and computer experience preferred.

Responsibilities

Verify necessary information and records in the medical record and computerized scheduling system.
Schedule, coordinate, and reschedule patient's appointments.
Relay necessary messages to staff and providers.
Greet and register patients in a polite, prompt, helpful manner.
Provide any necessary instructions/directions.
Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.
Maintain clean, orderly waiting area including beverage area and reading materials.
Prepare patient charts for upcoming appointments.
Answer telephone, screens calls, takes messages, and provides information.
Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
Complete necessary paperwork such as encounters forms and referrals.
Use computer system to generate information necessary for billing.
Answer questions regarding patient appointments and testing.
Complies with all UPMC Health System policies and procedures.
Maintain strict confidentiality related to medical records and other data.
Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.