Office Assistant I, Sports Medicine
About The Position
ChristianaCare Sports Medicine in Newark, DE is looking for a Medical Office Assistant I. At ChristianaCare, our Sports & Lifestyle Medicine team delivers expert care for all patients—not just competitive athletes. We support individuals recovering from injury, managing joint pain, or simply striving to stay active, healthy, and mobile through every stage of life. Our team specializes in the treatment and prevention of injuries related to sports, work, and everyday activities. We provide personalized care for conditions affecting the knee, shoulder, hip, foot, and more. Whether patients are walking, biking, lifting on the job, or keeping up with family life, our mission is to help them move better, feel stronger, and remain injury-free. Join a collaborative, patient-centered team dedicated to keeping our community active and thriving. Sports & Lifestyle Medicine | ChristianaCare Work Schedule: Monday-Friday, 8:00am- 4:30pm Rotating Schedule to Concord location in Chadds Ford, PA
Requirements
- High School Graduate or GED required.
Nice To Haves
- Experience in a medical office setting is preferred but not required.
Responsibilities
- Scheduling appointments with consideration of insurance details
- Greeting patients professionally to collect demographic and financial information
- Processing referral information while maintaining patient confidentiality
- Collecting payments according to insurance guidelines
- Verifying coverage
- Coordinating referrals
- Performing daily reconciliation of appointments and payments
- Answering phone calls professionally
- Relaying messages accurately
- Utilizing EMR to communicate with providers and staff
- Ensuring timely updates to patients on issues until resolved
- Facilitating necessary testing and appointments
- Preparing medical records by scanning and indexing reports into patient charts
- Researching patient issues and providing timely responses
- Assisting with administrative tasks such as copying and faxing
- Adhering to safety protocols while reporting any unsafe conditions
- Additional duties may be assigned as required.
Benefits
- Comprehensive, First‑Day Health Coverage: Comprehensive first‑day coverage, including medical, dental, vision, and life insurance. Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage. Enjoy low deductibles, plus $0 copays for unlimited primary care (in‑office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
- Generous Paid Time Off Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
- Tuition Reimbursement for Career Growth Advance your education with up to $5,250 per year in tuition reimbursement.
- Grow Your Family with Confidence We’re here to support every step of your journey to parenthood—whatever that looks like for you. From advanced fertility care through Progyny to free maternity education and support, plus up to $5,000 in adoption assistance, our benefits are designed to help you build your family with confidence and care.
- Paid Parental Leave Receive 12 weeks of paid parental leave to support your growing family, after one year of service.
- Retirement Planning & Financial Well-Being Access two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%–5% based on service. Plus, take advantage of free financial coaching, counseling, and budgeting support.
- ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
