Office Assistant I - GLPP Cardiology

University of Pittsburgh Medical Center • Jamestown, NY

117d • $17 - $26

About The Position

GLPP Cardiology is seeking a professional and detail-oriented Office Assistant to support our busy and compassionate care team. This role involves scheduling appointments, greeting patients, managing records, and ensuring smooth communication across departments. Prior experience in a medical office or administrative setting is preferred, as it will help you thrive in this fast-paced environment. If you're ready to contribute to high-quality patient care and grow within a respected healthcare organization, we encourage you to apply! This full-time position will work Monday through Friday, typically between the hours of 8:00am and 4:30pm. Travel to the Fredonia office may be required on occasion. No holidays, evenings or weekends are required!

Requirements

• High school diploma or GED is required.
• 1 year work experience, preferably in a medical office setting.
• Knowledge of medical terminology preferred.
• Word processing and computer experience preferred.

Responsibilities

• Verify necessary information and records in the medical record and computerized scheduling system.
• Schedule, coordinate, and reschedule patient's appointments.
• Relay necessary messages to staff and providers.
• Greet and register patients in a polite, prompt, helpful manner.
• Provide any necessary instructions/directions.
• Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.
• Maintain clean, orderly waiting area including beverage area and reading materials.
• Prepare patient charts for upcoming appointments.
• Answer telephone, screens calls, takes messages, and provides information.
• Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
• Complete necessary paperwork such as encounter forms and referrals.
• Use computer system to generate information necessary for billing.
• Answer questions regarding patient appointments and testing.
• Complies with all UPMC Health System policies and procedures.
• Maintain strict confidentiality related to medical records and other data.
• Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED