Office Assistant I - Float

UPMC•Kane, PA

4h•Onsite

About The Position

Join our UPMC Kane team as a casual Office Assistant and help create exceptional patient experiences! This daytime position offers flexible hours, with shifts from 7:30-4, 8-4:30, or 8:30-5, depending on clinic needs at Bradford, Kane, and Mt. Jewett. We're looking for candidates with prior medical office or CNA experience who are committed to outstanding customer service and providing positive patient interactions. The ideal candidate will have a caring attitude, strong computer skills, and a team-oriented mindset. Enjoy no weekends or holidays while having the opportunity for growth and advancement. Apply now to be part of a supportive, dynamic team!

Requirements

High school diploma or GED is required
One year work experience, preferably in a medical office setting
Knowledge of medical terminology
Word processing and computer experience
Good customer service skills
Experience with Office 365 products
Ability to multi-task while paying attention to detail
Driver's License
Act 34

Nice To Haves

prior medical office or CNA experience
caring attitude
team-oriented mindset

Responsibilities

Verify patient information and medical records in the computerized scheduling system.
Schedule and reschedule patient appointments efficiently and accurately.
Relay messages to staff and providers regarding patient needs or updates.
Greet and register patients courteously, providing clear instructions and directions.
Prepare patient charts for upcoming appointments, ensuring all necessary documents are ready.
Answer phone calls, screen inquiries, and provide necessary information or messages.
Maintain an organized and welcoming waiting area, including refreshments and reading materials.
Comply with all UPMC Health System policies and procedures, ensuring patient confidentiality.