Office Assistant, Auto Body Shop

Schoner Chevrolet - Body ShopHartville, OH
413d

About The Position

The Office Assistant at Schoner Chevrolet's Collision Center in Hartville, OH, is responsible for supporting daily operations in a family-owned auto body shop. This entry-level position involves performing various administrative and clerical tasks to ensure smooth functioning and excellent customer service within the collision repair environment.

Requirements

  • I-CAR Certification
  • Customer service skills
  • Computer skills
  • Clerical experience
  • Communication skills
  • Entry level experience in auto body repair
  • Office experience

Responsibilities

  • Perform administrative/clerical tasks to support the collision shop's daily operations
  • Answer the phone, greet customers, schedule vehicle delivery and pick-up, keep customers informed about changes
  • Maintain accurate records of appointments, invoices, and customer information
  • Perform clerical tasks such as filing, data entry, and inventory management
  • Close repair orders
  • Work with insurance adjusters and in-house estimators
  • Assist customers with rental vehicles
  • Update calls daily
  • Maintain positive relationships with partners and vendors
  • Other duties may be assigned

Benefits

  • Health insurance
  • Dental insurance
  • Paid time off
  • Vision insurance
  • 401(k) matching
  • Employee discount
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