Office Assistant #2025-PT04

City Of Pompano Beach • Pompano Beach, FL

395d • $45,261 - $45,261

About The Position

The Office Assistant position at the City of Pompano Beach is an advanced clerical role focused on supporting Claim Adjusters and managing various administrative tasks. The role involves coordinating wellness activities, maintaining confidential files, and assisting with mailroom duties. The assistant will also handle promotional materials and provide customer service to both internal and external clients.

Requirements

• High school diploma or equivalent.
• Valid Florida driver's license.
• Administrative claims experience and knowledge of Florida claims practice (desired).
• Knowledge of workers' compensation claims and liability claims (desired).
• Ability to coordinate and monitor administrative activities.
• Ability to research and compile data, prepare written reports and correspondence.
• Ability to function on multiple computer-based claim programs.
• Effective verbal and written communication skills.
• Ability to prioritize work and multi-task in a fast-paced environment.
• Ability to work well in a team environment.
• Efficient typing skills (35 WPM+).
• Strong problem-solving and organizational skills.
• Proficiency in Microsoft Office Suite.
• Ability to maintain confidentiality.

Nice To Haves

• Experience in claims scanning, filing, and payment processing.

Responsibilities

• Assist Claim Adjusters by performing a variety of support services.
• Coordinate monthly lunch and learn sessions and related wellness activities.
• Reconcile insurance bills and maintain department confidential files.
• Order necessary office supplies and assist in coordinating special events.
• Perform mailroom-related duties in the absence of the Mail Courier.
• Create and distribute promotional materials such as newsletters and flyers.
• Receive, screen, and direct callers, providing information as needed.
• Answer telephones, type correspondence, copy, scan, and input data.
• Handle confidential information and manage mail distribution.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED