Office Assistant 2, Calculations - Student Accounts - State University of New York at Fredonia

SUNY Fredonia•Fredonia, NY

40d

About The Position

This position is part of the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) Program. For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required, but all candidates must meet the minimum qualifications of the title for which they apply. The Student Accounts Office is responsible for billing and collections for all students' tuition, fees, room, and meals. Funds are also received from departments throughout the campus and deposited into their campus account. Fredonia's Student Accounts Office seeks qualified candidates for a full-time, 12-month, Office Assistant 2, Calculations, administrative support position. Working in a team-oriented environment and utilizing a working knowledge and understanding of SUNY and campus policies and procedures, the successful candidate will possess analytical abilities, experience with Microsoft Office products, and will enjoy performing mathematical calculations to serve as a cashier by accepting and processing payments in person, by phone or via mail from students, parents, faculty, staff, and the public in various forms for deposit into multiple accounts on campus. On a daily basis the Office Assistant 2 (Calculations) will balance their daily session of data entries with collections to ensure proper accountability.

Requirements

Civil Service Eligible List: Taken and passed the Office Assistant 2 Calculations exam.
Reassignment Requirement/Lateral Transfer: You must have one year of permanent competitive or 55b/c service in the Office Assistant 2 series, SG-09.
Reinstatement Requirement: You must be a former state employee to request reinstatement to the title that was held (or transferable title).
To be considered for appointment through the NY HELPS Program, candidates must have one year of experience where most work time is spent performing mathematical operations, and/or clerical activities related to mathematical operations.

Responsibilities

Receive payments in person, by phone, or by mail.
Reconcile money received with value of receipts or tickets issued.
Read and respond to personal and office emails.
Analyze student account transactions.
Verify data integrity.
Manage remote check and prepare daily deposits.
Transfer direct deposit and web check files daily.
Maintain IFR receipt books and log.
Answer questions regarding 1098-T tax forms issued to students.
Prepare checks or other payment devices to pay bills or as a refund or advance.
Perform account clerical audits for programs in which there are a large number and a variety of transactions, verifications, checks and computations and where the written procedures are frequently changed, (e.g., taxes).
Process transactions that require mathematical calculation and knowledge of the program area where assigned.
Contact, by mail or phone, appropriate staff to obtain information necessary for the calculation and processing of funds received.
Prepare reports by collecting, compiling, computing and displaying data.
Operate office equipment such as photocopiers, calculators, computers, printers, audiovisual equipment, etc., as necessary to complete assigned tasks. Perform basic maintenance tasks such as adding toner and paper and changing ribbons.