Hourly Pooled - Office Aide, Central Scheduling

University of Wyoming • Laramie, WY

77d • Onsite

About The Position

Serve as frontline employees, assist with questions in person and on the phone, provide directions to classrooms or other buildings on campus.
Employees are trained to assist with troubleshooting classroom technology, offering information on classrooms and where buildings are located, and utilize the 25Live scheduling system to search for classes and events as needed.

Requirements

• Previous experience working in a customer-service oriented position.
• Enjoy working with the public and providing excellent customer service
• Able to learn new systems and processes quickly
• Answer phones
• Dependability and reliability essential
• Comfortable with computers and learning new programs

Nice To Haves

• Desire to work with the many constituencies on campus and callers

Responsibilities

• Assist with questions in person and on the phone
• Provide directions to classrooms or other buildings on campus
• Assist with troubleshooting classroom technology
• Offer information on classrooms and where buildings are located
• Utilize the 25Live scheduling system to search for classes and events as needed
• Unlock classrooms
• Assist in getting technology working in classrooms
• Contact IT for more in-depth technology needs

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed