Office Aide
About The Position
If you thrive in a dynamic environment where your keen eye for detail and ability to adapt can be utilized to their full potential, we invite you to apply to join our team! As our Office Aide, you will be responsible for creating, managing, and tracking case files within our internal case management system. We will count on you to provide effective customer service to our callers and execute all assigned clerical tasks to the highest standards of quality. Don’t miss this opportunity where your clerical expertise is more than just support; it is a critical part of ensuring effective operations and meaningful service to the community. Apply today!
Requirements
- Six months of office clerical experience, which includes customer service
- High school diploma or GED
- A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis
- Must possess or obtain a valid Arizona driver's license upon hire
Nice To Haves
- Experience performing data input and record-keeping
- Experience handling multi-line telephone systems
- Bilingual English/Spanish skills
Responsibilities
- Manage the department file request process
- Create and update case management system records
- Handle the delivery and pick-up of physical case files among various departments
- Answer the telephone; screen, log, and direct calls to the appropriate staff
- Move boxes and other large items; handle minor office housekeeping duties
- Manage and track file transfers to and from off-site storage with outside vendors; coordinate file destruction based on an established schedule
- Perform miscellaneous routine clerical tasks
Benefits
- Tuition reimbursement
- Exceptional work-life balance, with hybrid and alternative work schedule options
- Opportunities for growth and development within Maricopa County
- Low-cost, high-value healthcare for you and your qualifying dependents
- Child care benefits, including access to our upcoming on-site center
- Maricopa County Kids Club, dedicated to serving Maricopa County families exclusively
- Paid vacation, sick time, and parental leave
- Extensive wellness program, including healthcare premium discounts
- Pet insurance
- Volunteer opportunities in the office and County-wide events (e.g., conference, outreach, court observation, elections)
- Collaborative projects across the Public Defender’s Office
- Recognition awards at the Annual Award Luncheon
- Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12% monthly contribution rate and includes a 100% employer match on Day 1
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
