Office Administrator

BA Appliance Repair • Cincinnati, OH

209d • $15 - $19

About The Position

BA Appliance Repair is a small, family owned appliance repair company. We emphasize quality customer service above all else. We are rapidly growing and expanding our presence. We are looking for an experienced, organized and outgoing Office administrator to join our team. Candidate would have their own private office and work alongside owners in a family setting. If you meet the qualifications and are interested in this exciting opportunity, please submit your resume and cover letter for consideration. We look forward to hearing from you!

Requirements

• High school diploma or equivalent; Associate's degree in Business Administration or related field preferred.
• 2+ years of experience in an office administration or customer service role.
• Strong communication skills, both written and verbal.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office Suite and other computer programs.
• Ability to work independently and as part of a team.
• Positive attitude and the ability to multitask in a fast-paced environment.

Nice To Haves

• Experience with Microsoft Office: 3 years (Preferred)
• Administrative experience: 2 years (Required)
• General computer/web-based software proficiency

Responsibilities

• Answering customer calls and emails in a professional and timely manner.
• Scheduling service appointments and ensuring all appointments are recorded in the system.
• Managing all back-end tasks for jobs, including billing, invoicing, and auditing payments.
• Communicating with technicians and ensuring they have all the information they need for each job.
• Updating and maintaining customer and job records in the system.
• Appliance parts sourcing, returns, and inventory management.
• Assisting with general office tasks and projects as needed.

Benefits

• 401(k)
• 401(k) matching
• Company parties
• Dental insurance
• Employee discounts
• Free food & snacks
• Free uniforms
• Health insurance
• Training & development
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED