Office Administrator - Division of Orthopedic Surgery
About The Position
This role is a recognized specialist that provides advanced administrative support. Oversees departmental scheduling. Coordinates travel. Assists with the preparation of reports. Leads the work of others but does not have direct management responsibilities. Highest level individual contributor role (for non-executive level support). Demonstrates effective workload balance and ability to prioritize imperative work while meeting deadlines across remaining responsibilities. About the Division The hours for this position will be 8:30AM to 5:00PM, Monday through Friday. The requirement is onsite for one (1) year with the possibility of being hybrid (2-3 days in office).
Requirements
- High School Diploma / GED - Required
- At least five (5) years of administrative experience in office or clinical setting - Required
- Advanced knowledge of administrative and office management processes, procedures, principles and best practices
- Basic knowledge of medical terminology and protocols
- Basic knowledge HIPAA regulations
- Intermediate proficiency with electronic medical record software (EPIC)
- Intermediate proficiency with office software (Microsoft Office) including word processing, spreadsheet, and presentation software (Word, Excel, PowerPoint)
- Excellent verbal and written communications skills
- Excellent customer service skills
- Excellent interpersonal skills
- Excellent organizational skills
- Excellent time management skills
- Strong conflict resolution skills
- Ability to maintain confidentiality and professionalism
- Ability to work independently with minimal supervision
- Ability to collaborate with stakeholders at all levels
Responsibilities
- Perform advanced administrative tasks including triage calls, coordination and scheduling. Respond to complex inquiries and assist stakeholders.
- Maintain systems, procedures, and methods for record keeping and reporting.
- Assist in the preparation and coordination of for meetings, interviews, committees, conferences and calendars including schedules, agendas and minutes.
- Prepare presentations, letters, reports, memoranda, and related materials.
- Coordinate travel and expense approval.
- Assist with preparation of financial and quality reports.
- Manage office supplies and order for the department.
- Manage the centralized email account for the department.
- Maintain the departmental calendar, directory, timekeeping, and schedules.
- Update and provide new employee orientation for all new hires.
- Collaborate internally all new employee needs including network setup, program access, phones, keys, and physical space.
- Other duties and administrative support projects as required.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
