Office Administrator, Full Time
About The Position
It is our Mission to provide the finest quality product and services to our customers in the most efficient and honorable manner possible, while maintaining a reasonable level of profitability. By providing meaningful employment opportunities/ careers to individuals who take pride in their work and demonstrate a respectful attitude, we feel we can achieve this Mission. POSITION SUMMARY: The Office Administrative responsibility is to be the first point of contact for internal and external parties for the office. This position oversees the daily operations of the office environment ensuring tasks or events are carried out successfully by working with all relevant members, resources, information, or services. Multi-tasks, has good communication and organizational skills. Manages office area, fielding inquiries, overseeing office inventory and scheduling meetings. SAFETY: Safety is a top priority at Dan and Jerry’s Greenhouses, you will take an active leadership role in promoting a safe working culture. We want all employees, customers, and guests to Arrive Safe, Be Safe and Leave Safe.
Requirements
- 1-2 years of experience in an Office Administrator position or customer service experience
- Practical knowledge in Microsoft Office required.
- Possesses a high level of written and oral communication skills.
- Demonstrated ability to make positive impact decisions, prioritize and meet or exceed deadlines.
- Demonstrated ownership for decisions and actions; facilitates accountability.
- Ability to effectively work autonomously.
- Attention to details and follow through.
- Maintain a professional image and positive attitude.
- Strong personal presence with excellent communication, interpersonal and relationship building skills.
- Passionate, driven, with high personal integrity.
- Strong work ethic, flexible work schedule.
Nice To Haves
- Bi-Lingual in Spanish is preferred
- Associates degree preferred.
Responsibilities
- Answer telephone calls and emails from customers and clients and direct them to relevant staff.
- Monitor office supplies to ensure the team has tools needed to perform successfully.
- Manage escalated customer queries/ complaints.
- Ensure issues are addressed and resolved in a timely manner.
- Assist walk-in customers
- Develop availabilities for specific customer groups.
- Provide written communication to customer base.
- Provide general administrative and HR support to all site employees and leaders.
- Report office progress daily to Range manager and work together to improve office operations and procedures.
- Other tasks as assigned by the Range Manager.
- Logistics/transportation responsibilities – coordinating and scheduling truck deliveries, managing cc cart program, H2A labor – work closely with corporate HR to staff each site
- Shipping & receiving responsibilities – printing, pulling, sorting, organization print tickets
- Provide support and service to customer accounts - complete order entry, route delivery schedules, follow up on sales calls, prepare invoices, organize by delivery schedule, provide keys and place in designated truck.
- Maintain inventory levels (seeds, plants, etc), monitor allocation and discrepancies
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
