Office Administrator

Team Builder Recruiting•Bird-in-Hand, PA

5h•$24 - $28•Onsite

About The Position

Are you a steady, reliable professional who enjoys keeping communication and office operations running smoothly? Why You'll Love Working with Us: Central, Trusted Role: Serve as a key point of coordination within the office, supporting customers, sales, and internal operations. Variety in Your Day: Handle customer communication, process orders, coordinate internally, and assist with accounting tasks so no two days look the same. Ownership & Autonomy: Manage customer communication and order flow with trust and minimal micromanagement. Relaxed, Low-pressure Environment: Work in a steady atmosphere where expectations are clear, and leadership values honesty and transparency. Established & Family-owned: Join Monterey Door, a family-owned business serving Lancaster County since 1987, with a strong reputation for quality and service. Since 1987, Monterey Door has served Lancaster County and surrounding areas, offering premium overhead garage doors at competitive prices. As a family-owned and operated business, we prioritize customer satisfaction through fast, efficient, and friendly service.

Requirements

2+ years of administrative or clerical experience required
Excellent Communicator: Communicates clearly with customers, answers questions patiently, and routes inquiries to the right team members.
Detail-oriented: Processes orders and invoices accurately and keeps records organized.
Team Player: Works well with office staff and supports smooth day-to-day operations.
Professional: Maintains a modest business casual appearance consistent with a customer-facing office environment.
Computer Skills: Comfortable using Microsoft Office Suite.
QuickBooks experience

Nice To Haves

Accounts receivable and accounts payable experience helpful, but willing to train.

Responsibilities

Serve as the primary point of contact for incoming calls and emails, answering customer questions or directing them to the right team member.
Manage product lead times, process service requests, and create internal work orders.
Receive, enter, confirm, & coordinate customer orders, routing new sales inquiries to the Sales team.
Enter credit card transactions, process accounts payable, and manage customer invoices.
Maintain organized digital and physical records.
Order office supplies and support daily administrative operations.