Office Administrator

Affordable Air & HeatCape Coral, FL
just now

About The Position

Affordable Air & Heat is a trusted local HVAC and plumbing company with more than two decades of experience delivering top-quality service to our community. We are hiring an experienced Office Administrator to join our team. This is a great opportunity to get in with a fast growing business where everyone on the team is valued. As an Office Administrator, you will be responsible for contributing to the overall success of the business. This position plays a vital role in keeping our office operations running smoothly by handling a variety of administrative and clerical tasks, customer service, and scheduling support.

Requirements

  • 2+ years of experience in an administrative role, preferably in a trades or construction environment
  • Attention to detail
  • Strong organizational and multitasking skills
  • Excellent verbal and written communication
  • Excellent customer services skills
  • Proficient in Microsoft Office (Word, Excel, Outlook) and office equipment
  • Valid Notary Public commission in the State of Florida, or willingness to obtain upon hire.

Nice To Haves

  • Familiarity with scheduling or field service software (e.g., ServiceTitan, Jobber, or similar) a plus

Responsibilities

  • Answer incoming phone calls; respond to customer inquiries
  • Assist in coordinating service appointments
  • Follow up calls on estimates left with customers
  • Prepare cash deposits and print checks
  • Prepare weekly reports and monthly statements
  • Receive, review, and input customer billing information into work orders
  • Prepare and issue accurate customer invoices based on complete work orders
  • Assist in processing payments, tracking receivables, and tracking payables
  • Acquire necessary permits for scheduled projects
  • Other duties as assigned

Benefits

  • 100% paid insurance premiums on medical, dental, and vision
  • 401k & Roth 401k plans with up to a 4% company match
  • 100% paid long-term disability insurance
  • Paid life insurance plan
  • 2 floating holidays
  • 6 paid holidays
  • Vacation pay
  • Paid weekly
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