Office Administrator

YES Communities•Humble, TX

1d•Onsite

About The Position

Founded in 2008, YES Communities has established itself as a leader in the manufactured housing space, being the largest privately held manufactured housing REIT in the country. The company is committed to improving communities and enhancing the lives of its residents, a dedication evident in its long-standing industry presence and experienced leadership team. This role involves performing a variety of office management and support tasks, including answering phones, greeting customers, preparing correspondence, maintaining office files, ordering office supplies, and processing resident payments. The Office Administrator acts as a "brand ambassador" for YES Communities, requiring professionalism and a positive presence. The position also supports the Community Manager in completing projects and fostering a positive community environment.

Requirements

Excellent oral and written communication skills
Must be self-motivated, independent and able to work with minimal supervision
Proficiency in Microsoft Office and industry specific software products
A valid in-state driver’s license is required

Nice To Haves

High School Diploma or equivalent is preferred
Previous administration or customer service experience preferred

Responsibilities

Assists residents, visitors, and vendors with inquiries/requests in person and via phone
Prepares and distributes resident correspondence
Administer office operations including but not limited to maintaining files, office inventory, documentation processing and scheduling
Input and schedule resident maintenance requests including work orders and home inspections
Collect payments from residents and assist with electronic payment set-up
Assist with the move-in/move-out processes as directed by the manager
Assists with planning and coordinating resident relations events
Additional duties as assigned by management and are subject to change