Office Administrator/Title Clerk
About The Position
About Us ADESA, a Carvana-owned company, currently operates in over 50 locations throughout the US. Our auto auctions some up to 200 acres, provide a wide array of vehicle services including repair, reconditioning, and auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a "we" versus "I" culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do. We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA! Role and Team This position reports to the Front Office Manager as part of the front office team that provides outstanding service and administrative support to our customers
Requirements
- Must be at least eighteen (18) years of age.
- Must be qualified to operate a motor vehicle and possess a valid driver’s license.
- Must have a demonstrated ability to read, write, and communicate effectively in English.
- Must have the ability to physically operate vehicle equipment and tools.
Nice To Haves
- Minimum 2 years office level experience.
- Dealership and/or Auto Auction experience preferred. Automotive experience and Sales a plus.
- Accounts Payable and Accounts Receivable Experience required. Notary a plus.
Responsibilities
- Provide prompt, efficient and courteous customer service
- Greet and assist walk-in customers and answer the phone
- Assist with processing vehicle titles
- Assist customers with dealer registration, account questions, maintaining documents, and record retention
- Collect and process dealer payments (check and floorplans) - no cash
- Assist with vehicle redemptions including scheduling and processing documents
- Assist with customer bid badges
- Release titles to dealers and assist with processing titles as needed
- Dealer AR followup and account review/Coordinate daily banking activities
- Invoicing and processing check requests
- Coordinate pickup/delivery requests and dealer reservations
- Follow up on vehicles abandoned on auction property, inherited vehicles, and voided sale
- Order office supplies as needed
- Assist with onboarding of new employees
- Other duties as assigned by leader
Benefits
- Competitive Pay
- Quality Benefits
- Holiday and Paid Time Off
- Education and Equipment Reimbursement Programs
- Matching 401(k)
- Career Path Opportunities
- And More!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
