JumpCloud-posted 15 days ago
$60,000 - $70,000/Yr
Full-time • Entry Level
Hybrid • Louisville, CO
501-1,000 employees

JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud®, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud® is IT Simplified. JumpCloud is seeking an experienced, proactive, and versatile Office Administrator to join our team in the Denver/Boulder, Colorado area. This hybrid role provides essential executive-level support to key functional leaders—specifically the Chief People Officer, VP of Finance, and General Counsel—while also managing the daily operations, logistics, and vendor relations for our office location in Louisville, CO. The ideal candidate thrives on organization and can seamlessly transition between high-level scheduling and hands-on office management. This role requires an in-office presence three days per week (3x/week) to ensure effective office management and in-person support. This person will serve as a professional and courteous first point of contact, screening and directing communications as appropriate. They will have excellent time management and prioritization skills, as well as the ability to anticipate needs and operate with the appropriate levels of discretion.

  • Executive Calendar Management: Manage complex, dynamic calendars for the Chief People Officer, VP of Finance, and General Counsel, strategically prioritizing meetings, proactively resolving scheduling conflicts across multiple global time zones, and ensuring leaders' time is optimized.
  • Meeting Logistics: Schedule and organize sensitive and high-stakes meetings, including Board meetings, leadership planning sessions, and all-hands gatherings. This includes coordinating cross-functional attendance, reserving conference rooms, and managing A/V and technology setup.
  • Travel & Expenses: Manage end-to-end domestic and international travel logistics (flights, accommodations, ground transportation, etc) and process detailed expense reports and invoices in a timely manner.
  • Communication: Prepare, proofread, and format confidential presentations, reports, and correspondence on behalf of the supported executives.
  • Confidentiality: Handle highly sensitive information related to People/HR, Finance, and Legal with the utmost discretion and professionalism.
  • Prioritization: Proactively review, prioritize, and manage scheduling conflicts, ensuring critical meetings and objectives are consistently met.
  • Office Operations: Oversee the daily functioning of the Louisville, CO office, ensuring a clean, safe, and productive work environment for all employees.
  • Vendor Management: Serve as the primary point of contact for all office vendors (e.g., catering, janitorial, maintenance, security, supplies). Manage contracts, service schedules, and coordinate maintenance/repair activities.
  • Security & Access: Manage office access control systems and key distribution for employees and external visitors/contractors adhering to JumpClouds strict security & access protocol.
  • Office Aesthetics & Organization: Manage all office supplies, kitchen stock, and equipment inventory. Ensure common areas, conference rooms, and workspaces are consistently organized, presentable, and functional.
  • In-Office Events & Logistics: Plan and execute internal employee events, team gatherings, and office morale activities, handling all logistical details from initial concept to budget tracking and execution.
  • Onboarding Support: Collaborate with the People team to manage new hire physical setup (desk assignment, equipment placement, welcome materials).
  • Based in the Denver/Boulder area and able to be in our Louisville, CO office 3x per week.
  • 3+ years of experience in an Administrative Assistant, Executive Assistant, Office Manager, or similar support role, preferably within a fast-growing, international technology company.
  • Expertise with Google Workspace (G-Suite), particularly Google Calendar for complex, multi-time zone scheduling as well as travel booking (Egencia etc), expense reporting software (Expensify etc) and video conferencing platforms ( Google Meet, Zoom etc).
  • Exceptional organizational and time management skills with an acute attention to detail and a high degree of accuracy.
  • Excellent written and verbal communication skills in English, with the ability to interact professionally with all levels of global staff and external partners/customers, including Executives and Board Members.
  • JumpCloud is a global company with team members in 15+ countries. This role may require flexible working hours when necessary for meetings or events.
  • Physical Requirements: Ability to handle light physical tasks related to facilities and event setup (e.g., carrying supplies, arranging furniture) up to 50lbs.
  • In the US, JumpCloud® provides a comprehensive benefits package, with several medical plans to choose from including a high deductible HSA plan with employer contribution, two dental plans, vision insurance, flexible spending account (FSA), employee assistance program (EAP), short- and long-term disability, life insurance and a 401k savings plan with match. We have a flexible paid time off policy.
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