Office Administrator/ Front Desk Services (Non-profit / Co-Working Space)

Los Angeles Cleantech Incubator • Los Angeles, CA

87d • $52,000 - $56,000

About The Position

The Office Administrator at LACI ensures proper flow of front desk and office procedures, supports LACI and the La Kretz Innovation Center (a co-working space in the Arts District) by carrying out common office duties. Maintains a positive and friendly company image by acting as the first line of contact to visitors, customers, and vendors in person, online, and via telephone. This role reports to the Campus Operations Director.

Requirements

• Exceptional communication and customer service skills.
• Prior office management/admin experience.
• Strong attention to detail.
• Strong prioritization, time management and organization skills.
• Technical skills, including proficiency with Microsoft Office & G-Suite.
• Presentation skills and the ability to speak to Campus initiatives and LACI mission to visitors.

Nice To Haves

• Self-motivated and self-directed.
• Integrity and professionalism.
• Experience working with/managing security contractor/vendors.
• A LEED AP, WELL or other relevant green building certifications or desire to obtain.
• Knowledge of customer relationship management software.

Responsibilities

• Manages front desk area and assists visitors checking in.
• Answers phone calls/voicemails and transfers them as necessary.
• Manages correspondence by answering emails and Campus internal ticketing system.
• Keeps front desk area, mail room, supplies closet orderly.
• Manages mail and packages notifications to Campus Members.
• Maintains stock lists, orders supplies as needed, and processes corresponding invoices and coding for accounts payables as necessary.
• Supports Campus events including set-up and break-down.
• Supports on Campus tours as needed.
• Supports Campus Management Team with duties, projects, tasks as needed.
• Coordinates with vendors including Security, Janitorial, Parking, etc.
• Ensures community equipment is operational and maintained including Campus printers, coffee machines, etc.
• Drafts, formats, files, and prints relevant documents including Campus notices, fliers, etc.
• Organizes and maintains digital records and filing systems for the Campus Management Team.
• Audits card access system as required.
• Interacts with members and delivers excellent customer service.
• Supports member onboarding/offboarding for Campus and APC access.
• Assists members & LACI to book rooms for meetings.
• Assists in invoicing members.

Benefits

• Paid holidays.
• Vacation/sick time.
• Health benefits.
• 401(k) plan.
• Professional development.
• Paid parking.
• Support for alternative transportation with a metro pass for every employee.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services