Office Admin Assistant

About the position

Rugby Manufacturing is looking for an Office Admin Assistant. Starting wage is between $18.00 and $20.00 depending on experience. Rugby is North America's leading designer and manufacturer of Class 3-5 dump truck bodies, landscape bodies, platform bodies, truck and trailer hoists, related truck equipment and accessories.

Responsibilities

• Perform standard office duties involving record keeping, scanning of documents
• Maintain MS Excel files for various reporting
• Assist the Sales team with researching questions regarding order status, lead times, pricing
• Complete accurate estimates/quotes in a timely manner
• Enter customer orders accurately, verifying pricing and scheduling on the date requested by the distributor
• Communicate with potential and current customers regarding products and promotions
• Cross train in the Shipping Department to assist with incoming and outgoing loads when needed
• Assist the Warranty Department with handling warranty claims as directed by the Warranty Manager
• Track warranty claims
• File and scan closed claims
• Scan production quality sheets as needed
• Perform other duties as assigned that will impact the departments and Rugby Mfg.

Requirements

• Two years of computer and office experience or education in a related field
• Clear and precise oral and written communication skills
• Ability to deal effectively and professionally by phone with customers promoting a positive company image using strong communication/presentation skills
• Ability to embrace continuous improvement to question and evaluate systems/procedures for the most efficient uses, better communications, and process improvement on an ongoing basis
• Exceptional interpersonal skills
• Strong reasoning and independent decision-making skills
• High energy and enthusiasm - not easily discouraged
• Proficiency in computer applications (Microsoft Office)
• Detail oriented, highly organized, and able to remain focused in all environments
• Ability to attend and participate in required company meetings
• Must be a team player that maintains high integrity and works with others to meet company goals

Benefits

• Equal Opportunity Employer
• Reasonable accommodation in the application process