Off-the-Floor Project Specialist

Light Of Life Rescue Mission • Pittsburgh, PA

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About The Position

Light of Life Rescue Mission serves people experiencing homelessness, food insecurity, and other material needs in Pittsburgh. Our ministry has been a beacon of hope in the city's Northside for over 70 years. We seek a Project Specialist to establish a growth trajectory for our Off-the-Floor Furniture Bank. Employment at Light of Life includes a strong benefit package, generous paid time off, and engagement among a team certified as a healthy workplace by a national institute of Christian organizations.
Summary of Position
The Off-the-Floor Project Specialist collaborates in building a sustainable model for Light of Life's Off-the-Floor furniture bank. This role provides leadership in warehouse operations, donor relations, client services, and inventory management. Additional supervisory functions occur with volunteers, interns from long-term care programs, and community-service participants.

Requirements

• Bachelor's degree in Business Administration, Operations Management, or related experience.
• 5+ years of experience in warehouse operations, retail management, social services, nonprofit leadership, or another related field.
• Strong leadership, analytical, organizational, and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Computer skills including email, spreadsheets, and proficiency in databases such as project management tools and enterprise systems.
• Ability to manage multiple priorities in a fast-paced environment.
• Valid driver's license, clean driving record, and ability to drive a box truck.

Nice To Haves

• Familiarity with addiction recovery programs or trauma-informed care, preferred.
• Bilingual abilities, beneficial.

Responsibilities

• Develop a business model for the Off-the-Floor Furniture Bank
• Define and expand the donation and user markets for pre-owned furniture.
• Determine the financial and operational structures to sustain a profitable enterprise.
• Refine processes for inventory management and customer service
• Determine and implement ideal procedures for merchandise intake, storage, display and delivery.
• Determine and implement ideal procedures for client needs assessment, shopping experience, and receipt of goods.
• Maintain a clean, safe, and efficient warehouse that complies with safety standards and internal policies.
• Manage business and partner agency relationships
• Serve as the main point of contact for the warehouse service, supply, and capital equipment vendors.
• Expand and strengthen relationships with community organizations that are pipelines for merchandise donations, volunteers, interns, and clients in need.
• Represent the ministry at community events that present opportunities to expand services or gain support.
• Administration
• Collaborate in the development and monitoring of budgets for warehouse operations.
• Coordinate schedules for shipping, receiving, and shopping.
• Walk alongside co-workers and clients as a disciple of Christ and share the Gospel through actions and words.
• Establish mutual trust and create a safe, authentic environment.
• Resolve all issues in ways that promote the principles of Light of Life.
• Exhibit love for Jesus Christ, the staff, volunteers, and clients.
• Practice effective stewardship of all resources.
• Model personal responsibility, accountability, timely reporting, and a growth-oriented lifestyle.

Benefits

• strong benefit package
• generous paid time off
• engagement among a team certified as a healthy workplace by a national institute of Christian organizations

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level