OEM Sales/Event Manager

Homewood Suites • Pittsburgh, PA

210d • $43,517 - $43,517

About The Position

We are hiring a Sales/Event Manager! The position offers a salary of $43,517. The Sales/Event Manager will provide the highest levels of customer service to internal partners and external clients at all times, ensuring a successful experience for planners and attendees to garner repeat and referral business. The role involves responding promptly and professionally to all inquiries, managing all aspects of pre-event, event, and post-event details, and gaining knowledge of the hotel's offerings to ensure event success. The manager will also foster business through proactive and reactive sales efforts, maintain excellent customer service, and document all sales activities in a tracking system.

Requirements

• Enthusiastic: Shows intense and eager enjoyment and interest.
• Team Player: Works well as a member of a group.
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well.
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals.
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization.
• Self-Starter: Inspired to perform without outside help.
• Goal Completion: Inspired to perform well by the completion of tasks.

Nice To Haves

• Analytical skills (Novice level preferred).

Responsibilities

• Provide the highest levels of customer service to internal partners and external clients at all times.
• Deliver a successful experience for the planner and attendees with the goal of garnering both repeat and referral business.
• Respond in a quick, timely, and professional manner to all internal partners and external customers.
• Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details.
• Track, detail, and communicate the particulars of each assigned event and group.
• Gain knowledge of hotel's food and beverage products, pricing and presentation.
• Demonstrate excellent time management, self-motivation, and organizational skills.
• Foster business with proactive and reactive sales efforts.
• Provide excellent follow-through on details to accounts and hotel departments.
• Represent the hotel at all industry events with professionalism and character.
• Meet and exceed all monthly revenue and sales calls goals.
• Document all sales activities in Delphi or similar sales system.

Benefits

• Competitive wages.
• Comprehensive benefit package including medical/dental/vision plans.
• Life insurance.
• Short-term and long-term disability options.
• 401K options.
• Tuition assistance.
• Discounted room rates at Concord managed hotels.
• Training & development and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation