OEM Coordinator

ITW•Solon, OH

11d•$25 - $30

About The Position

We’re committed to helping every team member grow and succeed. Whether you're just starting out or looking to advance your career, we provide the tools, support, and opportunities to help you reach your full potential. Our core values—Integrity, Simplicity, Trust, Respect, and Shared Risk—guide everything we do. We value diverse perspectives, encourage ownership at every level, and take pride in doing things the right way. If you're looking for a workplace where your contributions matter and your growth is supported, ITW is the place for you. Job Summary Join our team in a critical role supporting OEM shipments and customer fulfillment. This position is responsible for all aspects of OEM shipping activities, ensuring daily schedules and deadlines are met while maintaining full compliance and maintaining 100% customer scorecards.

Requirements

High school diploma or GED required (College degree preferred)
3–5 years of related experience in a distribution environment required
Strong analytical and problem-solving skills in a fast-paced, multi-tasked environment
Proficient computer skills, including working knowledge of Word, Excel, and Outlook
Demonstrated proficiency with warehouse management software
Ability to work independently, remain dependable, and adapt to changing systems and procedures

Nice To Haves

1–2 years of quality-related experience preferred
Understanding of hazardous materials is a plus

Responsibilities

Manage all OEM shipments, including: Creating and transmitting ASNs Ensuring label, scanning, and placard requirements are met Adhering to customer-specific shipping requirements Route management
Manage customer portals, including daily screenshots, application checks, bulletins, shortages, and launches
Review customer scorecards, problem reports, trouble reports, and violations to identify lessons learned, prevention measures, and root cause
Create and complete item work orders to support proper inventory levels
Analyze inventory and over-allocated items to ensure customer orders are adjusted appropriately
Perform transactions within the warehouse management system
Partner with Accounting to ensure accurate and timely paperwork
Release customer orders to the warehouse for processing
Maintain customer specification manuals and visual aids for warehouse personnel
Investigate shipper and consignee complaints related to lost, short, or damaged merchandise and perform root cause analysis
Perform spot checks on orders to ensure accuracy and resolve issues with internal and external customers
Assist with rework projects allocated to retail customers
Operate OEM check weigh stations as required
Incorporate a strong Quality mindset by considering quality as a primary factor when evaluating suppliers, renewing agreements, and establishing KPIs to measure supplier and team success
Complete internal process audits
Review, act on, and resolve warehouse quality findings
Support projects as assigned
Attend required trainings
Perform other duties as assigned