OEM & Aftermarket Sales Manager

AIR Control Concepts•Charlotte, NC

14d•$85,000 - $110,000

About The Position

The OEM & Aftermarket Sales Manager manages the operations of the OEM & Aftermarket Department including OEM & Aftermarket Sales Executives, OEM & Aftermarket Branch Salespersons, OEM & Aftermarket Sales Representatives, Warehouse Associates and Delivery Drivers. This position is responsible for meeting sales and gross profit goals by providing leadership, excellent customer service to foster positive relationships, while maintaining existing customers, and developing new customers. This dual role also sells HVAC equipment/parts and provides solutions to local companies and private individuals. This individual must have substantial knowledge of the items sold and the current company line card, while creating and maintaining client relationships to meet sales goals and company benchmarks.

Requirements

High School Diploma or equivalent required; Bachelor’s Degree preferred.
At least 5 years of field sales experience; HVAC industry and parts knowledge required.
3-5 years’ management experience preferred.
Valid driver’s license and clean driving record.
To perform this job successfully, an individual should be proficient in personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, etc.
This role requires an intermediate level of knowledge of Microsoft Office and Adobe.
FACTs experience is a plus.

Responsibilities

Recruits, develops, and coaches local OEM & Aftermarket Sales Executives, OEM & Aftermarket Branch Salespersons, OEM & Aftermarket Sales Representatives, Warehouse Associates and Delivery Drivers, as needed.
Develop Standard Operating Procedures for all parts locations – from OEM & Aftermarket Parts and orders to credit card transactions to inventory management.
Coordinates and communicates regularly with the General Manager – OEM & Aftermarket around inventory levels while managing overall annual budget.
Conducts sales management and enables selling efforts as needed to obtain overall market goals.
Establishes relationships with vendors and secures competitive pricing across all locations, including rebates, bulk buying at discount, etc.
Keeps informed of new products, services, and general information of interest to customers and attends training.
Regularly meet with product line reps and vendors for general information and education of new products.
Directly responsible for Profit & Loss of the OEM & Aftermarket for a specific Team and/or region.
Communicates with OEM & Aftermarket Sales Executives, OEM & Aftermarket Branch Salespersons, OEM & Aftermarket Sales Representatives, Warehouse Associates and Delivery Drivers regarding special orders.
Keeps management informed by submitting activity and results reports, such as weekly work plans, and monthly and annual region analysis.
Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
Recommends changes in products, service, and policy by evaluating results and competitive developments.
Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.